Hexaware: IT Services for AI & Digital Transformation

ANNOUNCEMENT

Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

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Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services

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Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.

Enterprise Progress, Rewritten: The Zero Friction Enterprise™

Driving friction toward zero across the estate, from where enterprises are to where they want to be

Peak performance is rarely lost in one place. Operational and technological resistance gathers across the estate—across systems, processes, and teams—making the climb steeper. Zero Friction Enterprise™ drives that friction toward zero, with agentic AI extending the pursuit across a growing set of focus areas, founded on infinite trust spanning data readiness, security, governance, and observability. And Zerovity™, Hexaware’s AI delivery layer, provides the single governed command center across the estate.

Explore Zero Friction Enterprise™

Zero Vulnerability

Reduce exposure through continuous attack-surface monitoring, automated compliance controls, and detection that stops threats before they escalate.

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Zero Backlog

Clear every bottleneck from requirement to release, so nothing waits in a queue, stalls between sprints, or gets deprioritized.

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Zero Tickets

Resolve incidents at the root with AIOps-driven anomaly detection and self-healing infrastructure, long before they reach a support queue.

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Zero Tech Debt

Refactor, decouple, and modernize legacy estates, so engineers spend less time on maintenance and more time shipping value.

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Zero Defects

Build quality into every stage of the lifecycle with AI-led engineering that catches issues early and stops defects before they reach production.

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Zero License

Replace per-seat SaaS with agentic, AI-native capability your enterprise can build, own, and scale without a renewal ceiling.

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Each pillar removes a drag point. Together, they create an enterprise that compounds momentum.

Featured Case Studies

Across six pillars, enterprises are already removing the friction holding back technology, security, and delivery, with results you can measure.

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CASE STUDY | ZERO VULNERABILITY

75-85% shorter DR drills for a US insurer

Disaster recovery drills fell from about 24 hours to a few hours, with automated playbooks now protecting ~200 applications.

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CASE STUDY | ZERO BACKLOG

60% faster feature launches at a health IT firm

GenAI-powered self-service support and autonomous QA also cut manual testing effort by over 90%.

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CASE STUDY | ZERO TICKETS

24% fewer alerts in year one for a global energy firm

A 24×7 multilingual command center cut password-related calls by 10% through automation.

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CASE STUDY | ZERO TECH DEBT

50% faster modernization specs for a leading US airline

RapidX® agents decoded a 40+ year-old crew scheduling system and cut SME dependency by 60%.

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CASE STUDY | ZERO DEFECTS

0 P1/P2 production defects with 70% shorter test cycles

An automation-first Testing CoE reached 85% regression automation coverage for critical applications.

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CASE STUDY | ZERO LICENSE

$150K lower annual costs for a US credit union

Moving 1,000+ Informatica jobs to Azure Data Factory in three months cut licensing and maintenance costs.

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Hexaware at a Glance

$1.5B+

Annual revenue driven by long-term client partnerships across 12+ industries

33K+

Hexawarians who build, transform, run, and optimize technology and operations

Global offices creating impact for clients and communities worldwide

33+

Years of technology leadership helping enterprises navigate change

Your Goals Are Closer Than You Think.

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Zero Friction. Infinite Momentum.

Enterprise Progress, Rewritten: The Zero Friction Enterprise™

Featured Case Studies

Hexaware at a Glance

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Your Goals Are Closer Than You Think.